To transfer data securely, our systems need to be able to establish encrypted connections via SSL to your WooCommerce server.
However, there are many variants of SSL - so called 'cipher suites'.
Our servers and your server need to support a matching cipher suite, to "speak the same language", to be able to connect to each other.
- You can check which cipher suites your website supports using this tool: https://www.ssllabs.com/ssltest
- We currently support these cipher suites (TLS 1.2):
(We also support some legacy "weak" cipher suites, but recommend that you use one of these two.)
To be able to transfer data there needs to be at least one exact match between one of the suites we support and a suite supported by your website.
If your website does not support these cipher suites please contact the host of the WooCommerce/WordPress server to have support added.